March 2, 2012
Can a Consulting Company Have Soul? If most people’s experience is any indication, you’d think such a notion is totally bananas. In a lot of ways, consulting has become a bad word, synonymous with expensive, often mediocre talent, political finger-pointing and projects that might finish on time and within budget, but don’t meet the organization’s [...]
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February 29, 2012
I recently overheard a conversation at a higher education institution that went something like this: Facilities Mgr.: Good morning, how can I help you? Caller: I need a new bulb for this projector. FM: Sir, what projector? Caller: The projector in my classroom. FM: Okay, where is your classroom? Caller: I’m in the Johnson Building. [...]
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